CARE Counselor: Lumina Alliance 24-Hour Crisis & Info Line

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Description

Lumina Alliance is dedicated to supporting survivors of sexual and intimate partner violence on the Central Coast. Our committed, inspiring crisis line volunteers are the backbone of our work. As a CARE Counselor, you will have the opportunity to directly assist survivors and loved ones affected by sexual assault, sexual abuse, and intimate partner violence.


Crisis Support: Provide information, support & advocacy to survivors & loved ones on our after-hours hotline. Counselors start by believing survivors who call and empower them to make decisions based on their situation.
Accompaniments: Accompany survivors to law enforcement interviews & medical forensic exams.
Advocacy: Interact with partner agencies to advocate for survivors and their loved ones.
Emergency Shelter: Intake and transport clients into our emergency shelters, orienting them and providing support along the way.
Community Outreach: Staff information tables at community health fairs, farmer’s markets, and other events.


Qualifications to participate in training:
18 Years or Older.
Have a Social Security Number.
Pass a Live Scan background check.
Be willing to serve as a crisis counselor for a minimum 1-year term, taking at least three shifts per month.
Be patient, empathetic, and sensitive to clients’ diverse needs and backgrounds.
Have the ability (or willingness to learn) to communicate effectively with people in crisis and remain calm during crisis situations.
Must maintain complete client & shelter location confidentiality.
Bilingual (English/Spanish) language capabilities are preferred but not required.


Learn more at: luminaalliance.org/volunteer

Questions? Email volunteer@luminaalliance.org

Details

Get Connected Icon 18 and older
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