Central Coast State Parks Association Retail Operations Volunteer

As a CCSPA volunteer, you will sign up for shifts via Better Impact (online or in-app).
Volunteer hours accrued with CCSPA are reported to State Park Volunteer Coordinators as
part of their Volunteers in Parks (VIP) Program.
As a CCSPA volunteer you must have knowledge of and/or be able to perform the
following duties:
● Must have a basic knowledge of and be comfortable operating technology
● Must be willing to be trained on Square Point of Sale (POS) system, data entry and
other computer associated tasks.
● Must be accountable, honest, and adhere to cash handling policy.
● Must attend 30 minute training with State Park Staff at the location in which you
will be working.
Retail Operations Volunteer will help at one or more of the following store locations 
● Museum of Natural History, Morro Bay State Park
● Spooner Ranch House, Montaña de Oro State Park
● Monarch Mercantile Trailer, Pismo State Beach
● Oceano Dunes Visitor Center, Oceano Dunes State Campground
● E-Commerce Store, CCSPA Headquarters, San Luis Obispo
Daily Tasks
● Operate Square POS System
● Adhere to cash handling policy
● Provide excellent customer service
● Merchandise and restock inventory
Weekly Tasks
● Inventory (hands-on) assessment at each location
Assist Retail Operations Manager with the following ongoing tasks
● Participate in POS system training with CCSPA Staff
● Assist with POS training as CCSPA representative with new volunteers
● Assess inventory and communicate with Retail Operations Manager on anticipated
needs for the stores and record product discrepancies, or damage
● Process inventory and label new items as needed
● Update barcodes
● Assess POS Square issues and fixes, and relay to management
Attend and assist as needed with the following annual events
● Member events
● Open houses
● Special events
Work with Retail Operations Manager on the following larger projects
● Revision of the training and operations manual for each location
● Inventory update for all stores to Square
● Move locations from Square POS to Square for Retail
● Assist with set up and daily operations of the E-Commerce Store